MCLEAN, Va. – Hilton today announced Jeff Moore will join the company as Executive Vice President and Chief Technology Officer. He joins from Uber, where he served as Vice President of Software Engineering and led a global organization of 2,500 engineers supporting Uber Eats, Uber for Business, and the company’s growth and marketing technology. Moore will start on October 26, reporting to Chris Nassetta, president and CEO of Hilton, as a member of Hilton’s Executive Committee.

“Hilton has long used technology to drive hospitality and create better stays for our guests,” said Chris Nassetta, president and CEO, Hilton. “At a time of extraordinary change, Jeff Moore’s deep technical expertise, operating experience and customer focus will help us move faster, harness AI and next-generation technology, and continue playing a leadership role in shaping the future of hospitality.” 

“Hilton has long used technology to drive hospitality and create better stays for our guests. At a time of extraordinary change, Jeff Moore’s deep technical expertise, operating experience and customer focus will help us move faster, harness AI and next-generation technology, and continue playing a leadership role in shaping the future of hospitality.”

“Hilton’s iconic brands, unmatched global scale and reputation as a trusted hospitality leader make this an extraordinary opportunity,” said Jeff Moore. “I was especially drawn to Hilton’s ambition to harness AI and next-generation technology to reimagine the guest experience and empower team members. I look forward to working with Chris Nassetta and the leadership team to help shape the next chapter of innovation at Hilton.”

Moore brings more than 20 years of experience leading technology, engineering, product and operations organizations at global scale. At Uber, he led engineering organizations supporting Uber Eats, Uber for Merchant, Uber Direct and Uber Courier, Uber Advertising, Growth and Marketing, Uber for Business, and Applied AI. Before Uber, Moore held a series of leadership roles at Amazon.com. He was a founding leader within Fulfillment by Amazon and later led engineering and product organizations supporting Amazon’s device portfolio, including Kindle, Fire TV, Fire Tablet and Echo/Alexa products. Earlier in his career, he worked at Anheuser-Busch in software engineering and operations leadership roles. He holds three issued U.S. patents and serves on the board of Edmund Optics. 

Through new product offerings like AI-powered trip planning to connect the journey from search to stay, as well as a fully modernized technology platform that allows rapid scaling of new guest-facing tools like personalized digital messaging, Hilton is utilizing technology to drive efficiency and profitability for owners while delivering guest customization at scale.

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