At its core, Hilton is a business of people serving people. Every memorable stay, warm welcome and exceptional experience at a Hilton property starts with a team member who is committed to creating a reliable and friendly stay. As Hilton continues to grow across Latin America and the Caribbean, the hospitality leader’s investment extends beyond just hotel growth. Hilton is committed to investing in the people that bring its hospitality to life every day by creating opportunities for them to learn new skills, advance their careers, build brighter futures and grow alongside one of the company’s most exciting regions.  

Team members are the heart of great service for guests; we know that when team members thrive, guests know the difference and experience it in their stay. Stronger careers lead to stronger teams, better service and more meaningful experiences for the millions of guests who stay with Hilton every year. Their passion and dedication create a culture that makes Hilton not only a great place to stay, but also a best place to work, learn, grow and thrive. 

An Engine of Opportunity in the Latin America Region  

Hilton’s latest ranking as the No. 1 Best Workplace in Latin America by Great Place to Work is a testament to the experiences of thousands of team members across the region and the award-winning culture focused on opportunity, growth and helping team members reach their full potential. 

“This recognition is an incredibly proud moment for Hilton in Latin America, and one that has been years in the making,” said Ayesha Williams, vice president of human resources, Caribbean and Latin America, Hilton. “After three consecutive years as the region’s top hospitality workplace, earning the No. 1 ranking is a powerful reflection of our team members and the culture they bring to life every day. Their passion, care and commitment are what make Hilton a place where people feel valued, included and empowered to grow.” 

As Hilton continues to expand its presence throughout the region, opening hotels in new destinations, it’s creating new opportunities for team members to build new careers in hospitality. According to internal data, Hilton has seen nearly a 60% increase in its regional team member population since 2021, averaging more than 11,000 new hires into its system annually over the past three years. Today, more than 26,000 team members work across Latin America and the Caribbean in more than 300 hotels. A development pipeline of more than 150 hotels and 21,000 rooms is expected to create even more opportunities for current and future team members in the years ahead. 

Investing in Team Members  

As Hilton grows across Latin America and the Caribbean, our goal is to ensure team members have opportunities to grow too. Hilton is a place where people come for a job and stay for a career. Across Latin America, team members have access to meaningful development opportunities through initiatives such as Fun & Growth, cross-training experiences, Hilton University and leadership development programs that help them build skills, gain new experiences and advance their careers. According to internal Hilton survey data from team members across Latin America: 

At Hilton, nearly two-thirds of corporate and hotel leadership roles globally have been filled by internal candidates, with many coming to Hilton for a job, but staying for a career.  

Regional programs like Fun & Growth bring Hilton’s commitment to opportunity to life, giving team members the chance to visit another Hilton property while traveling and participate in cross-training experiences that foster professional development, create cultural exchange and networking opportunities across the region. 

For Isac Thiago, a pastry team member from Hilton Barra Rio de Janeiro, growth started with an opportunity to try something new. Through Hilton’s Fun & Growth program, Isac traveled to Hilton Bogotá in Colombia, giving him the chance to develop professionally while experiencing a new culture and expanding his perspective on hospitality.  

During his time in Bogotá, Isac worked alongside experienced pastry professionals to deepen his expertise in laminated pastry techniques while learning from a new team and operating environment. But some of the most meaningful lessons happened outside the kitchen. He explored Colombian culture, experienced new places, and built friendships that continue today. 

The experience also inspired him to continue investing in his future. After returning home, Isac enrolled in English classes, recognizing that language skills could open additional opportunities throughout Hilton’s global network. 

A Region-Wide Commitment to an Award-Winning Culture & Strong Community  

In addition to its commitment to building an award-winning culture for its team members, Hilton is also committed to helping those who need it most create brighter futures for themselves and their communities while supporting the next generation of hospitality leaders. Through the Hilton Global Foundation, Hilton’s philanthropic arm, the company has worked with organizations like the International Youth Foundation (IYF) to connect young people with training, skill-building education and career opportunities, extending its people-first commitment beyond its hotels and corporate offices into the communities it serves. 

This year, Hilton also earned the No. 1 Best Workplace ranking in Argentina, Colombia, Panama, Peru and Uruguay. In 2025, Hilton was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune, building on a decade of recognition on the World’s Best Workplace list and reinforcing the connection between Hilton’s workplace culture and its ability to deliver exceptional hospitality. Read more about Great Place to Work’s Methodology here. 

To learn more about working at Hilton and the nearly 4,000 roles available globally, visit jobs.hilton.com. For additional information about Hilton, visit stories.hilton.com.  

FAQ: Building Career Opportunities in Latin America as the Region’s No. 1 Best Place to Work
Why was Hilton named the No. 1 Best Workplace in Latin America?

Hilton was named the No. 1 Best Workplace in Latin America by Great Place to Work in 2026, marking the first time Hilton earned the top overall workplace ranking in the region and reflecting positive experiences of its team members across Latin America and the Caribbean. The recognition builds on four consecutive years as Latin America’s top hospitality workplace and highlights Hilton’s people-first culture, career growth opportunities and commitment to helping team members feel valued, included and empowered to succeed. 

What does Hilton’s Latin America workplace recognition say about its culture?

Hilton’s recognition as the No. 1 Best Workplace in Latin America underscores a culture built around people serving people. Hilton believes that when it takes care of its team members, they take care of guests, creating a workplace where hospitality professionals can learn, grow, build meaningful careers and deliver exceptional guest experiences. 

How is Hilton creating career opportunities in Latin America and the Caribbean? 

As Hilton expands across Latin America and the Caribbean, the company is creating new jobs and long-term careers in hospitality. Hilton employs more than 26,000 team members across 35 countries and more than 300 hotels in the region, with a pipeline of more than 150 hotels and 21,000 rooms expected to create additional opportunities for current and future team members. 

What programs support team member growth at Hilton in Latin America?

Hilton supports team member growth in Latin America through development opportunities such as Fun & Growth, cross-training experiences, task force assignments, Hilton University and leadership development programs. These programs help team members build skills, gain exposure to new roles, strengthen internal networks and pursue meaningful hospitality careers. 

What are the key facts about Hilton’s workplace and growth in Latin America? 

Hilton has more than 26,000 team members across 35 countries in Latin America and the Caribbean, operates more than 300 hotels in the region and has a pipeline of more than 150 hotels and 21,000 rooms. Hilton has grown its regional workforce by nearly 60% since 2021 and has averaged more than 11,000 hires annually over the past three years. 

What makes Hilton a top hospitality employer in Latin America? 

Hilton is a top hospitality employer in Latin America because of its award-winning workplace culture, regional career development programs, strong team member sentiment and commitment to creating opportunities across hotel and corporate roles. Internal survey data shows that 93% of team members in Latin America say Hilton is a great place to work, 88% say they have opportunities to learn and grow, and 85% say they can achieve their career goals at Hilton. 

What is the main takeaway from Hilton’s 2026 Great Place to Work Latin America recognition? 

The main takeaway is that Hilton’s 2026 No. 1 Best Workplace in Latin America ranking reinforces the connection between a strong team member culture and exceptional hospitality. As Hilton grows across Latin America and the Caribbean, the company is investing in people, expanding career pathways and strengthening its reputation as a best place to work, learn, grow and thrive.

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