- Navan will be the first TMC to integrate directly with Hilton’s Central Reservation System (CRS) and content services.
- The partnership evolves the hotel distribution model, delivering direct connectivity that better supports how corporate customers travel.
- Capabilities will unlock meaningful benefits for customers including greater choice and value, reliable content, streamlined virtual payments and more.
PALO ALTO, Calif. — Navan (NASDAQ: NAVN), the global AI-powered business travel and expense platform, today announced plans to launch an industry-first hotel–Travel Management Company (TMC) direct connection to modernize the corporate hotel booking experience.
This new capability, co-created between Navan and Hilton, a leading global hospitality company, combines Hilton’s next-generation distribution framework with Navan’s travel technology, marketplace, and booking platform. Navan will be the first TMC to integrate directly with Hilton’s Central Reservation System (CRS) and content services, enabling real-time shopping, booking, and access to high-quality, source-of-truth hotel content.
This partnership represents a meaningful evolution in hotel distribution — pairing Hilton’s investment in modern connectivity with Navan’s expertise in building intuitive, data-driven experiences for managed travel.
“At Hilton, we are committed to listening loudly and embracing innovation to meet the needs of our customers,” said Frank Passanante, SVP and global head of sales & HRCC, Hilton. “By partnering closely with Navan and leveraging Hilton’s industry-leading technology and commercial expertise, we are evolving the hotel distribution model and delivering direct connectivity that better supports how corporate customers book, manage, and experience travel.”
“Navan has consistently pushed the boundaries of what’s possible in managed travel,” said Dane Molter, SVP, Group Travel Marketplace, Navan. “Collaborating with Hilton on this direct connection will allow us to deliver superior experiences for users from their initial hotel search through booking and checkout.”
The integration is enabled through Hilton-developed APIs, implemented and optimized in partnership with Navan’s travel marketplace platform:
- Booking API: Provides Navan with direct, real-time access to Hilton’s CRS for availability, rates, and booking.
- Content API: Delivers authoritative property and room content directly from Hilton, with Navan as the first TMC to operationalize this capability within a modern booking experience.
Together, these capabilities are designed to unlock meaningful benefits for Navan customers, including:
- Greater Choice and More Value: Through this partnership, Navan is providing customers with a new level of access to Hilton’s portfolio, unlocking greater value and savings.
- Rich, Reliable Content: Navan’s marketplace will display high-quality Hilton content sourced directly for joint corporate customers, designed to improve traveler confidence and reduce discrepancies.
- Streamlined Virtual Payments: Hilton and Navan are jointly enabling more consistent virtual payment acceptance across Hilton’s global portfolio — reducing friction for travelers and travel managers.
- Foundation for Continued Innovation: The partnership establishes a platform for future enhancements, including deeper automation and post-booking integrations as both companies continue to innovate.
By combining Hilton’s distribution innovation with Navan’s leading technology and marketplace, the partnership moves beyond legacy hotel distribution models to make the entire hotel booking process — from finding a room to staying in it — more direct, seamless, and traveler-focused.
FAQ: Navan and Hilton to Co-Create Hotel–TMC Direct Connect
What is the partnership between Navan and Hilton?
The partnership combines Hilton’s next-generation distribution framework with Navan’s travel technology, marketplace and booking platform. It enables real-time shopping, booking and access to high-quality source-of-truth hotel content.
Who is this partnership designed for?
The partnership is designed to deliver direct connectivity to better support how corporate customers book, manage and experience travel.
Why are Navan and Hilton partnering?
The partnership combines Hilton’s investment in modern connectivity with Navan’s expertise in building intuitive, data-driven experiences for managed travel. Together, the companies are evolving the hotel distribution model.
How will customers benefit from this partnership?
The partnership is designed to unlock meaningful benefits including greater choice and value, rich, reliable content, streamlined virtual payments and a foundation for continued innovation.
About Navan
Navan (NASDAQ: NAVN) is the global AI-powered business travel and expense platform that makes travel easy for travelers. From finding flights and hotels, to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com.
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